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  1. #1
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    Customer Service

    How do you feel about Verizon's customer service? I have had some good experiences calling and getting help, better than I did when I had a Nextel phone. I think Verizon's customer service is pretty good compared to others.

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  3. #2
    Alb
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    You are right. In comparison to other companies', Verizon's customer service is relatively good. I mean, they do try to help their customers with most of the problems, but they are not always one hundred percent able to solve the issues. I've had some good experiences, as well as some bad ones with Verizon...

  4. #3
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    The only time I called Verizon was for a relative and they were not very good at answering our issues. She wasn't able to get reception with her phone where we were and the Verizon Rep basically said tough luck. Well, she had roaming at the time, so it shouldn't have been tough luck. We were not pleased.

 

 

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